Frequently asked questions

Yes. It computes all three installments with the special CSS rates (7.25% employee, 10.75% employer) per Decreto 19 of 1973.

Yes. It generates the SIPE payroll ready for the Caja de Seguro Social, plus ACH files for the bank.

Yes. It uses current CSS rates and is ready for the employer-rate changes in 2027 (14.25%) and 2029 (15.25%).

Payment is processed securely through Stripe. nominaHQ never stores your card details and you can cancel anytime.

Yes. The Accountants plan manages multiple companies under one account, with multi-user access control.

Pricing is per employee, with clear plans and no lock-in contracts. The Pricing page shows the plans and you can start with a free trial.

Yes. You create your account and try nominaHQ free for 30 days, up to 5 employees and no credit card.

No. nominaHQ is 100% cloud and runs in the browser, with no servers to install or maintain.

You import your employees from Excel and start paying in minutes. There's a step-by-step guide to migrate from Excel.

Yes. nominaHQ runs on Microsoft Azure with encryption, and each company's data is isolated. There's more detail on the Security page.

Yes. It applies overtime surcharges (25%, 50% and 75%) by shift and computes the full settlement: seniority premium, severance and pro-rated benefits.

Yes. Each employee sees their pay stub, vacation balance and letters from their phone, without you sending them by hand.